Starmind for Internal Service Centers

Reduce ticket volumes

Connect end users with the answers they need directly, so they can self-resolve internal issues without opening tickets.

Accelerate
time-to-resolution

With a shorter ticketing queue, your service team can resolve the tickets that do require their attention more efficiently.

Reduce
ticket cost

Improve your internal service centers’ performance and watch your overall cost-to-resolve fall significantly.

Featured webinar

How secure AI transforms the flow of work for enterprise organizations.

Accessing company knowledge used to require burdensome documentation or searching endlessly for answers without any guarantee of success, even when using powerful search engines. Now, AI-powered tools such as GPT offer the potential for real-time answers to specific questions without having to sift through results. But while GPT focuses on static documented information, enterprises also need AI solutions that specialize in undocumented, dynamic information.

More resources

15 Best Practices To Reduce Service Desk Costs

Blog post

Starmind for internal service centers

Reduce ticket volumes

Accelerate
time-to-resolution

Reduce
ticket cost

Internal service center teams around the world trust Starmind

"Using Starmind, we crowdsource knowledge from over 10,000 community members across the globe.
This enables our employees to get fast answers to their day-to-day questions from experts throughout
Swiss Re, while being able to focus their energy on their jobs."

Looking to increase the efficiency and reduce the cost of your internal service team utilizing the power of enterprise-grade AI?

Talk to an expert

Featured webinar

How secure AI transforms the flow of work for enterprise organizations.

Case studies

Case Study: Swiss Re boosts access to corporate services knowledge and experts with Starmind

Case Study: Swisscom embeds Starmind in its Work Smart strategy to create a collaborative, open-book workplace

More resources

15 Best Practices To Reduce Service Desk Costs

Mastering the Internal Helpdesk Ticketing System

Reimagining Service Desk Knowledge Management for the Enterprise

Your Practical Guide to Help Desk Knowledge Management

Optimizing Performance With Service Desk Automation

Best practices to reduce internal ticketing costs in large enterprises

Case Study: Swisscom embeds Starmind in its Work Smart strategy to create a collaborative, open-book workplace

Case Study: Swiss Re boosts access to corporate services knowledge and experts with Starmind

Sign up to receive latest stats, insights and events

Starmind for internal service centers

Reduce ticket volumes

Acceleratetime-to-resolution

Reduce ticket cost

Internal service center teams around the world trust Starmind

"Using Starmind, we crowdsource knowledge from over 10,000 community members across the globe.This enables our employees to get fast answers to their day-to-day questions from experts throughoutSwiss Re, while being able to focus their energy on their jobs."

Looking to increase the efficiency and reduce the cost of your internal service team utilizing the power of enterprise-grade AI?

Talk to an expert

Featured webinar

How secure AI transforms the flow of work for enterprise organizations.

Case studies

More resources

Sign up to receive latest stats, insights and events

Accelerate
time-to-resolution

Reduce
ticket cost

"Using Starmind, we crowdsource knowledge from over 10,000 community members across the globe.
This enables our employees to get fast answers to their day-to-day questions from experts throughout
Swiss Re, while being able to focus their energy on their jobs."